Sales Representative

MAWDY has seen significant growth in recent years to become a market leader in travel insurance, car breakdown assistance, car warranty and home emergency assistance. We work with Ireland’s largest insurers, brokers and motor dealers, delivering a suite of innovative insurance solutions backed up by world-class service standards.

We’re looking for an enthusiastic Sales Representative who will thrive in a fast-paced, customer-focused telesales environment. Reporting to the Sales Team Leader, you will handle high-volume inbound sales enquiries, to achieve and exceed sales and service delivery targets on our Travel Insurance Sales Team.

What you’ll do:

• Handle customer sales enquiries received via multiple channels (call / web chat / email etc.)
• Understand and engage with customers to drive sales conversions and meet and exceed agreed KPIs
• Analyse your sales performance trends and other metrics to understand your achievements as well as areas for focus
• Communicate appropriately and effectively in order to ensure transparency and deliver market-leading customer
  service
• Work as part of a dynamic and evolving team, supporting your colleagues in sales to achieve individual and business
  objectives
• Represent us in a professional and courteous manner at all times

This list is not exhaustive; other duties may be required and asked of the individual as necessary.

What we’re looking for:

• Sales experience
• A target driven and ambitious candidate who wants to succeed and build a career with us
• An enthusiastic and passionate individual who is eager to get know and support their team
• Previous experience in a telesales role is a distinct advantage
• APA or CIP qualification also a distinct advantage. At minimum the successful candidate must be prepared to
  undertake and pass the APA exams upon appointment

APA or CIP qualification an advantage. However, if you are not APA / CIP qualified this role may still be for you. As MAWDY is regulated by The Central Bank of Ireland, our employees are required to meet minimum competency requirements. We are with you every step of the way and will support and cover the cost of you becoming qualified to empower you in your role as claims handler and to deliver to our customers a positive experience.

Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards issued by the Central Bank of Ireland. This requires the company to complete due diligence to assess the appointee’s fitness and probity.

What we offer:

• Competitive salary and benefits
• Uncapped commissions
• Professional development funding
• Significant and wide-ranging career progression opportunities
• City centre location
• Bike to Work Scheme
• Employee Assistance Program
• VHI Healthcare discount
• Service days
• Sickness benefits

About the Company

MAPFRE Assistance is a market leader in travel insurance, car breakdown assistance, car warranty
and home emergency assistance. We work with Ireland’s largest insurers, brokers and motor dealers.
We have been based in Galway city centre since 1991, the Irish unit of one of the world’s largest
insurance and assistance companies.

For more information send an email to careersireland@mapfre.com.