A suite of products that enables our partners to grow their business while assisting and protecting their customer base.

Travel Insurance

We offer a comprehensive travel insurance solution, from underwriting, claims management, telesales, complaints handling, policy document creation and compliance.

Breakdown Assistance

Each year we respond to over 75,000 requests for breakdown assistance, and consistently demonstrate our ability to provide an unparalleled service for the customers of Ireland’s major insurance brands.

Home Emergency

We work with Ireland’s largest financial institutions to assist their customers with any emergency in the home.


MAPFRE WARRANTY provides vehicle manufacturers and motor dealers with a suite of products including vehicle warranty, guaranteed asset protection (GAP), cosmetic repair, and tyre insurance.

Contact Centre

As a 24/7 Galway City-based contact centre, we offer an outsourcing solution for first notification of loss, out of hours services, or call transferring to deal with demand surges and extreme weather events.